Refund & Return Policy
We want you to love your purchase! If something’s not right, we’ll make it right—fast.
- ✅ 90-Day Return Window: You have 90 days from delivery to request a return.
- ✅ Quick Refunds: Refunds are processed within 24 hours once approved—no need to wait until we receive the item.
- ✅ No Questions Asked: Just email us at shopsloevia@gmail.com and we’ll sort it out.
- ✅ Damaged or Wrong Item? We’ll replace it or refund you—no extra cost, no hassle.
Important Notes:
- Item must be unused and in original or protective packaging.
- A small 15% restocking fee may apply (not for defective/wrong items).
- Return shipping is the customer’s responsibility unless the item is damaged or incorrect.
Have questions or need help?
💌 Email us anytime at shopsloevia@gmail.com – we reply fast.